From Wesley Smith, Jones County Health Director

The staff of Jones County Health Department serves more than 10,300 citizens with the primary mission devoted to promoting sound health policies within the community, to preventing and controlling the spread of disease, to facilitating rehabilitation of the disabled and to safeguarding the integrity of the environment. Our health department is working on an initiative to provide primary care and mental health services to the community via the technology of telemedicine. Our participation in the North Carolina Telehealth Network (NCTN) will allow us to offer convenient, geographically centered access to care through secure and encrypted video conferencing designed to meet the needs of low-income and under-served Jones County residents.

From Phred Pilkington, CEO and Health Director, Cabarrus Health Alliance

Through the North Carolina Telehealth Network, Cabarrus Health Alliance has been able ensure below market cost connectivity for the last three years. MCNC’s dedicated network ensures the connection is both dependable and secure. The collaborative nature of the program continues to promote successful partnerships.

From Danté G. Patterson, Chief Information Officer, Lincoln County Government

The partnership with MCNC and the NCTN has been a positive and mutually beneficial opportunity for both MCNC and Lincoln County Government. This arrangement has and will continue to allow Lincoln County to reduce operational costs through sharing of MCNC resources while supporting the implementation of necessary infrastructure to support Schools, Libraries, and Public Health facilities throughout North Carolina. Lincoln County values MCNC as a strategic business partner and welcomes the opportunity to expand this partnership in the future.

From Becky Snyder, CGCIO Information Technology Director, Henderson County

Reliable, affordable Internet service has become a critical part of providing services for the citizens of Henderson County. MCNC is a valued partner in Henderson County’s ability to provide services.  In many ways, from access to hosted services such as those allowing us to serve the clients of the Henderson County departments of Public Health and Social Services, to providing Internet access to students as well as job and information seekers through public Internet access at the Public Library, MCNC is favorably impacting the quality of life of the citizens served by Henderson County local government.

From Jerry Parks, Albemarle Regional Health Services

Our health department facilities are distributed across several of North Carolina’s poorest and most rural counties. We rely on strong connectivity to coordinate our operations, assure good communications, and position ourselves as first responders during emergencies like hurricanes. NCTN provides us with the kind of connectivity we need – fast, reliable, and a good value.

From Cheryl Ballance, Okracoke Health Center and Engelhard Medical Center

We have been extremely pleased to be partnering with the NCTN for our broadband service.  We have a significant savings in costs, and experience a reliable service with prompt, dependable technical assistance when needed.  Our participation has enabled us to work toward our goals of Meaningful Use of our EMR and Patient Centered Medical Home certification. We have also been able to bring Behavior Health services to our patients through tele-medicine, and hope to expand tele-medicine into other specialty care services.

From Jean Payne, Daymark Recovery Services:

Daymark Recovery Services is a nonprofit provider of mental health and substance abuse services in locations, many of which are rural, throughout North Carolina. We joined the NC Telehealth Network, operated by MCNC, and began using the fiber network in July of 2013 with three sites. In March of 2014, we transitioned an additional 17 locations from a private provider to the NC Telehealth Network. The responsiveness and professionalism of the NCTN and MCNC staff made the transition process – before, during and after – a smooth one for Daymark. Their staff kept us informed every step of the way and the result was additional bandwidth at a discounted price. This additional bandwidth allows Daymark to provide multiple telepsychiatric sessions every day to patients in rural counties who otherwise would have to travel long distances to see a doctor or therapist and receive the medications they need. Daymark has also made use of MCNC’s videoconferencing bridge services for meetings and trainings. Daymark plans to complete our transition of all our locations to the NC Telehealth Network by March of 2015.